Refund, Cancellations and pre-paid Treatments

Refunds, Cancellations and Pre-paid Treatments

  • Sorry, there is no refund, if you change your mind.
  • If you cancel a pre-paid appointment within 48 hours, no charge will occur.
  • If no cancellation or notice is given within 48 hours and you do not attend your booked appointment, the treatment will be forfeited. This applies for all pre-paid treatments.
  • Pre-pays have a 12month expiry date.
  • Refunds are only possible when they fall under Australian Consumer Law
  • You agree to these terms by purchasing pre-paid treatments.